Customer Support (Meet Eddy!)
Hello Rob Cornish here!
As you probably know, I regard customer service and support to be of paramount importance.
To improve things, Eddy will be joining me in helping answer queries.
Plus, we're also using a new support system to keep communications tracked and efficient.
To learn more - and to "meet" Eddy himself - please watch this short video:
When you need help, you can contact us in one of 2 ways...
1. Email us at firstname.lastname@example.org
2. Visit the support hub HERE
3. Please describe your question and any relevant details such as your situation, ultimate goal etc - the more you can help us, the more we can help you.
We'll get back to you within 24 hours, usually must faster.
Looking forward to hearing from you soon!